2012 Benchmarking Survey for Professional Services Organizations
The definitive maturity benchmark for the Professional Services industry - free from FinancialForce.com
FinancialForce.com is pleased to provide you a complimentary copy of the 2012 SPI Benchmark Maturity Model, an exhaustive research report on business trends and best practices in the Professional Service industry.
Based on SPI’s PS Maturity Model,™ the study focuses on five Service Performance Pillars™:
- Leadership – Vision, Strategy and Culture
- Client Relationships
- Human Capital Alignment
- Service Execution
- Finance and Operations
This year’s survey includes best practice information on over 216 professional services organizations including those performing services in Software; SaaS; Hardware and Networking; IT consulting; Management consulting; Accounting; Marketing and Advertising; Architecture and Engineering and many other service sectors.
As part of the study, SPI analyzes how the best 10% of firms operate, allowing you to compare how your firm stacks up. It includes:
- The latest trends in the professional services sector
- Which are the top performing professional services firms and why
- Market expectations over the coming months and years