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Based on results from the tenth annual Professional Services Maturity™ benchmark survey, SPI Research has named the top twenty-one 2017 Best-of-the-Best professional services organizations. This extensive research revealed top performers grew both revenues and new jobs at more than twice the rate of average firms.
This report examines how leading service providers succeeded despite overall market turbulence. It highlights results in each of the five Service Performance Pillars™ by comparing the Best-of-the-Best to all of the other organizations in the survey, and offers suggestions on how to improve organizational performance through the use of integrated front and back office business applications. It also celebrates the successes of three of this year’s winners, Fruition Partners, A CSC Company, Jacobus Consulting, and AHEAD who all rely on cloud ERP applications from FinancialForce to support superlative service execution.
Download your complimentary report to learn:
- Best practices from the top performing professional services organizations
- How PSA supports the organizational goals of the "best-of-the-best" firms
- The importance of aligning sales and services to meet customer goals