The Business Value of Cloud Revenue Management Systems

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Today's customers expect to be able to buy from their key vendors in multiple ways (ie. software, subscriptions, services). Regardless of the number of relationships they have with a vendor, customers expect a consistent experience that is more holistic in nature.

Download this Analyst Guide by IDC’s Amy Konary as she breaks down key issues with fragmented billing systems and highlights the business value of unifying revenue management in the cloud. Learn how centralizing your billing functions with CRM (ie. Salesforce) can improve operational effectiveness across the finance organization and drive higher levels of customer insights, renewals, and retention.

Key topics:

Centralize billing to improve customer retention and renewals
Tie financials to customer data and revenue analytics
Meet evolving requirements of revenue recognition and compliance
Lower TCO of cloud revenue management systems vs on-premise

ABOUT AMY KONARY:

Amy Mizoras Konary is a Program Vice President responsible for leading the SaaS, Cloud, and Business Models research teams at IDC. Ms. Konary works with IDC’s global Cloud team to size and forecast market opportunities in these domains. Ms Konary has received a number of honors and awards, including several IDC Research Quality Awards, Analyst-of-the-Year, and the James Peacock Award for research excellence.

The Business Value of Cloud Revenue Management Systems in the “Everything-as-a-Service” Economy

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FinancialForce Accounting combines the power of the Salesforce App Cloud with a groundbreaking cloud accounting system design.