2015 Professional Services Maturity™ Benchmark Best-of-the-Best Report

A key success factor for this year’s Best-of-the-Best winners was by far Talent Optimization in Professional Services; with top performers experiencing superior results through Human Capital and Service Delivery Alignment.

For FinancialForce.com, this year marked two customers earning Best-of-the-Best winner status Netsmart Technologies and Nexstara - who finished among the top 5% globally. Service Performance Insight’s (SPI) Best-of-the-Best report highlights how these organizations were able to achieve success and what their next steps are to continue steady, profitable growth in 2015.

Download this whitepaper and learn:

• How top-performing services businesses managed to get sales and delivery on the same page to deliver growth
• How hiring and retaining talent is key to a growing services business
• How Netsmart achieved growth in 2014 with their use of FinancialForce Professional Services Automation (PSA)
• How Nexstara achieved Best-of-Best status with their use of FinancialForce PSA and recent selection of FinancialForce HCM for their talent management