Five Strategies for Bridging the Sales and Services Gap

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Five Strategies for Bridging the Sales and Services Gap

How to Accelerate Profitable Growth

In too many companies, Sales and Services organizations feud like the Hatfields and McCoys – with disastrous results. Salespeople accuse their services counterparts of slowing the sales cycle. Services folks are convinced that salespeople focus too narrowly on closing deals at the expense of setting proper client expectations and services’ rates. The outcome? Dysfunctional working relationships that impact the win rate, cost of sales, customer satisfaction, and company profitability.

So, how do you get your sales and services organizations working like one team? Join Carey Bettencourt, PS Village Advisory Board Member, as she shares her thoughts and experiences about implementing a common strategy, plan and processes that eliminate the Sales and Services organizational friction resulting in increased revenue, profit, and customer satisfaction.

Webinar | Wednesday, January 28 | 10:00am - 11:00am PT / 1:00pm - 2:00pm ET

Develop a cohesive business strategy and plan with common goals

Establish incentives and rewards that motivate teamwork

Cross-train to create greater understanding and appreciation of roles and goals

Implement critical cross-functional processes that align sales and services

Understand the importance and benefits of CRM, PSA, HCM integration

Develop better resource plans with greater visibility into future capacity demands

Register now and learn how FinancialForce Professional Services Automation (PSA) can accelerate profitable growth for your company!