Powering the enterprise with services automation:
Learn why the leader in data integration selected the leader in PSA

How do you compare to the top performing services businesses?

Join this webinar to learn why the global leader in enterprise cloud data management decided to replace its implementation of Netsuite OpenAir with the leader in cloud-based PSA, FinancialForce. Agnes Chu, Director, Professional Services Automation at Informatica will explain the utilization, margin and customer satisfaction benefits Informatica has received from structuring its services organization around the customer. Agnes will also discuss best practices for PSA implementation and reporting, and take live Q+A. If you are interested in taking a customer-orientated approach to services delivery, this webinar is for you. 

In this webinar, you will learn:

• The structure of the Informatica services organization and types of services offered
• Why Informatica made the switch from NetSuite OpenAir to FinancialForce PSA
• Considerations for evaluating Professional Services Automation (PSA) solutions
  

Agnes Chu Director, Professional Services Operations Informatica

Joe Thomas   Evangelist, Analytics    FinancialForce