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The State of the PS Industry: Leveraging Systems to Increase Profit

Join us for an interactive, educational afternoon, hosted by Jeanne Urich, Managing Director at Services Performance Insight (SPI) and FinancialForce. Jeanne will discuss fascinating trends and key winning PS industry strategies from the new 2016 PS Maturity™ Benchmark - all geared to spark interactive discussions with you and your peers.

Capitalizing on service opportunities is key for today’s PSOs and companies that take advantage of a Professional Services Automation solution and a CRM solution are outperforming competition. We hope to give you the recipe for success during this seminar. Jeanne will be joined by leaders from this year’s Best-of-the-Best service organizations who will share how they earned that status.

Topics of discussion:

  • What’s hot and what’s not in the PS industry
  • Key PS trends across different segments of the industry
  • Best practices of the Best-of-the-Best PS organizations
  • How the value of tightly integrated Salesforce CRM and PSA can greatly improve sales execution and services planning

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TIME: 15:00 - 18:30 
DATE: 27 July
LOCATION: Establishment, Sydney

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Educational Session
 17:00-18:30 Networking Cocktails



Jeanne Urich - Managing Director - Service Performance Insight

Jeanne Urich, Service Performance Insight Managing Director, provides strategic consulting, research and operational advice to improve and transform service and project-oriented organizations. She is a thought leader and recognized expert in Professional Services having spent over 30 years leading PS, Sales and Marketing organizations. She has been a corporate officer and SVP of PS, Alliances and Education for three publicly traded software companies, responsible for leading organizations from 50 to over 700 consultants. She has a BA in Math and Computer Science (Magna Cum Laude and Phi Beta Kappa) from Vanderbilt University and completed Executive Management programs in Marketing and Finance at Stanford and Brown University.

Jason Pearce

Jason Pearce - General Manager - Snowden

Jason has over 15 years of experience in delivering systems, software engineering and consulting services primarily in the mining, mineral processing, oil and gas and power generation industries. His role as General Manager – Technology at Snowden has him looking after Software Development, Technology Consulting and Product Management teams with clients and projects delivered globally. The projects include the implementation and support of Snowden’s own software products (Reconcilor, Supervisor & Regulator) bespoke software development and system integrations for Tier 1 through to Junior mining and exploration companies.

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