2017 was a very good year for the professional services industry—and no one knows it better than SPI. A leading global research, consulting, and training organization dedicated to the professional services industry, Service Performance Insight (SPI) just published its 11th annual Professional Service Maturity™ benchmark report, presenting research for executives to analyze and compare their own business performance against industry standards.
Download this report to discover:
- Key performance metrics for leading professional services teams
- Where your organization fits in SPI's PS Maturity Model™
- How to improve customer satisfaction and financial performance