SPI Report:
2018 Professional Services Maturity™ Benchmark


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2018 Professional Services Maturity™ Benchmark

2017 was a very good year for the professional services industry—and no one knows it better than SPI. A leading global research, consulting, and training organization dedicated to the professional services industry, Service Performance Insight (SPI) just published its 11th annual Professional Service Maturity™ benchmark report, presenting research for executives to analyze and compare their own business performance against industry standards.

Download this report to discover:

  • Key performance metrics for leading professional services teams
  • Where your organization fits in SPI's PS Maturity Model™
  • How to improve customer satisfaction and financial performance

Get the Report

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