Examining revenue loss across the full customer cycle
Revenue leakage is an outsized, yet silent, business threat for global professional services firms. It can occur at any point throughout the customer lifecycle and often goes unnoticed until it’s too late to fix. Everything from discounting to disconnected systems can become risk areas for revenue to leak and margins to erode.
Join this webinar to see the different areas where revenue leakage can seep into the delivery process—and learn the strategies that can help. We will also chat with our special guest Adam Jones of Hewlett Packard Enterprise about how customer-centric services firms are taking a novel approach to stopping revenue leakage before it has a chance to threaten the business.
Our speakers include:
Our speakers include:
- Greg Smith, Product Marketing Director, FinancialForce
- Adam Jones, Strategist, HPE Pointnext Services Delivery
- Aaron Koenderman, Global Professional Services Industry Lead, FinancialForce
- Larry Goldberg, VP, Customer Transformation, FinancialForce
- Darrell Kalichak, Solution Engineer, FinancialForce
Can’t attend the webinar? Register anyway and we will send you a recording.