TUESDAY, SEPT 28, 2021 | 11:00AM PT | 2:00PM ET
Discover the Key Strategies for Transforming Customer and Employee Engagement
Customer experience is more important today than ever before and in response many companies are reimagining the customer journey and re-evaluating priorities. With complex offerings and stiff competition, customer-centric organizations are finding success in creating innovative experiences for both their customers and employees. The experience factor is quickly reaching the same level of importance as the outcomes of the solution or service itself.
Join our panel discussion with thought leaders from FinancialForce, Salesforce, CDW, and ICON as they explore:
- How the services experience is changing to meet the needs of customers and employees
- The role of the Customer Success organization in services
- How today’s employee experience drives customer satisfaction
Hurry, space is limited!