THURSDAY, NOVEMBER 18, 2021 | 11:00AM PT | 2:00PM ET
How a Unified Digital Platform Helps Modernize your Business
Every organization strives to be more customer-centric, but few actually achieve it. To be truly customer-centric, organizations must put their customers at the center of everything they do, not merely within sales and customer service, but across every aspect of the business and embracing every touchpoint with a customer.
This requires a digital platform to underpin the organization, providing the capability of delivering seamless experiences to customers from opportunity, through quoting, delivery and into finance.
Join experts from SPI, FinancialForce, 1E, and OpMentors as they explore why having a unified digital platform is key for the success of any business. In this discussion we will focus on some fundamental topics:
- What it means to be truly customer-centric
- The characteristics of a customer-centric business
- The role played by integrated processes and the value they deliver
- The benefits of a digital platform
Hurry, space is limited!