FinancialForce is honored to sponsor the 15th annual Service Performance Insight Professional Services Maturity™ Benchmark Report. This is one of the most anticipated reports of the year for the professional services sector and has become the gold standard for industry benchmarking. This year’s study dives deep into the most important factors of 2021: the successes, the challenges, the business adjustments, and the opportunities.

With data collected from 540 professional services firms that represent all types of practices and industries including IT consulting, software, high tech, management consulting, architecture, engineering and many more professional service firms. Use the report to compare and contrast your organization’s service level maturity and performance to your peers.

Use the report to discover:

• Benchmark KPIs such as annual revenue per consultant, employee billable utilization, % of employees billable, headcount growth and attrition statistics and bid to win ratio
• Biggest business and technology trends impacting services organizations
• How to compare your performance against other leading service-driven businesses
• What the most successful firms do to run more efficiently and profitably, uncover new markets, and deliver projects that delight and satisfy customers