Based on ten years of Professional Services industry research, Service Performance Insight (SPI) explores the undeniable link between high growth and success in people-based businesses. According to results from the 2016 PS Maturity™ benchmark and analysis of over 2,000 global service organizations, SPI analyzes how high growth firms create market momentum to drive differentiation and success. This is in stark contrast to firms caught in a commoditizing rut who see their markets and margins spiral downward, leaving them with few good survival alternatives.
Join Jeanne Urich, Managing Director at SPI, as she highlights why the highest growth firms tend to be the most profitable and what you can do to capitalize on their winning strategies.
In this webinar, we'll explore:
- The undeniable link between growth and profit in Professional Services
- Effective business development tactics of high growth firms
- Why alignment between Sales and Service Delivery is key
Speakers:
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Jeanne Urich - Managing Director - Service Performance Insight (SPI)
Jeanne Urich, Service Performance Insight Managing Director, provides strategic consulting, research and operational advice to improve and transform service and project-oriented organizations. She is a thought leader and recognized expert in Professional Services having spent over 30 years leading PS, Sales and Marketing organizations. She has been a corporate officer and SVP of PS, Alliances and Education for three publicly traded software companies, responsible for leading organizations from 50 to over 700 consultants.
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