The rise of subscriptions and services-based business models have brought new challenges and priorities to the finance office. According to a recent CFO report, over one-third of CFOs believe they need to be hyper-focused on customer success to make positive impact on revenue, growth, and profitability in the new services economy.
We've outlined the top 7 considerations CFOs need to know about managing new services-based models - and how the customer plays a part in each one.
- Changes to accounting, billing, and revenue recognition
- New metrics that matter for services-based businesses
- New resources required to impact top- and bottom-line growth
- Infrastructure and tools to drive services revenue success